Privacy Policy
Last updated: September 2026
Saint Martin de Porres Catholic General Hospital, Njinikom ("the Hospital", "we", "us") respects your privacy. This Privacy Policy explains how we handle personal information collected through this website. It covers this website only and does not cover clinical or medical records, which are governed by the Hospital's separate records and confidentiality practices.
1. Information we collect
- Information you give us: when you use the contact form, care-feedback form, newsletter sign-up, testimony form, donation form or chat, we collect the details you provide, such as your name, email, phone number, message and (for donations) payment-related details.
- Information collected automatically: basic technical data such as your IP address, browser type and pages visited, used to keep the site secure and to understand usage.
2. How we use your information
- To respond to your messages, feedback and enquiries.
- To process and acknowledge donations.
- To send you the newsletter, where you have subscribed.
- To operate, secure, maintain and improve the website.
- To comply with legal obligations.
3. Legal basis
We process your information on the basis of your consent, to respond to your requests, for our legitimate interest in running the Hospital and its website, and to meet legal obligations under the laws of Cameroon.
4. Sharing and disclosure
We do not sell your personal information. We may share it only with trusted service providers who help us operate the website (for example email or payment providers), with the Hospital's management, or where required by law. Service providers are expected to protect your information.
5. Data security
We take reasonable technical and organisational measures to protect your information, including secure connections and access controls. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
6. Data retention
We keep personal information only for as long as needed for the purpose it was collected or as required by law, after which it is deleted or anonymised.
7. Your rights
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct or delete it, or withdraw your consent (for example to unsubscribe from the newsletter). To exercise these rights, contact us using the details below.
8. Cookies
The website may use essential cookies and similar technologies to function properly and to remember basic preferences. You can control cookies through your browser settings.
9. Children
The website is not directed at children, and we do not knowingly collect personal information from children without the consent of a parent or guardian.
10. Third-party services
Where the website uses third-party services (for example mobile-money or card payments, maps or email delivery), those providers process data under their own privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. The version published on this page applies.
12. Contact
For any question about this Privacy Policy or your personal information, contact the Hospital at info@njinikomcatholichospital.org, P.O. Box 16, Njinikom, Boyo Division, North West Region, Cameroon.